FAQs About Personal Care Services

Q: How can I pay for home healthcare services?
A: Personal care services can be covered by private pay as well as some long-term insurances or Medicaid (VA & DC only). If you are not sure what your insurance covers, please call your insurance company directly. Also contact us if you have more questions at 877.747.7479.
Q: How do I know I am choosing the right homecare provider?
A: You should find out as much as you can about a homecare provider before you refer yourself or a loved one. Here are some questions you should ask:
  • How long has the agency been in business?
  • Is the agency licensed by the state and certified by Medicare?
Additional information can be provided by the National Association for Home Care & Hospice, which provides a guide titled "How to Choose a Home Care Provider." To access the guide, go to: www.nahc.org or call 202.547.7424. This guide can also be requested from Professional Healthcare free of charge by calling 877.747.7479.
Q: How can I get in touch with Professional Healthcare?
A: You can speak to one of our Personal Care Representatives by calling 877.747.7479.